One Market

CUSTOMER APP

Shop with more clarity, support and control.

The One Market Customer App helps customers browse products, place orders, track delivery updates and receive support from One Market.

One Market Shopper home screen with product categories and popular products

Shopping Benefits

A clearer way to discover, order and follow up.

The app is built for customers who want product discovery and ordering to feel more organized, with One Market support close by.

1

Browse products from trusted vendors

2

Search and discover products by category

3

Review product details before ordering

4

Place orders with clearer information

5

Track delivery and order updates

6

Save delivery information for faster checkout

7

Access One Market support when needed

How Shopping Works

From product discovery to delivery updates.

The Customer App gives shoppers a more structured journey from browsing to follow-up.

Customer journey

1

Open the app and browse products

2

Search categories or review product details

3

Choose the product that fits your need

4

Place your order

5

Confirm delivery and payment options where available

6

Follow updates until delivery

One Market Shopper search screen with recent searches and product categories
One Market Shopper product detail screen with price, vendor, and purchase actions

Payment & Delivery

Clearer checkout, with local conditions respected.

Payment options depend on the order, vendor location and delivery city. Available options may include cash on delivery, escrow or prepayment where supported. Final options are confirmed during checkout.

Cash on delivery where available

Escrow where supported

Prepayment for selected orders

App + Human Support

Self-service when you want speed, support when you need help.

The Customer App is not meant to replace One Market support. It gives customers more control while keeping the team available for clarification and follow-up.

Use the app when you want control

Browse, compare, order and track updates from your phone without starting every request from scratch.

Reach One Market when you need help

If the order needs clarification, follow-up or human support, One Market remains available through direct channels.

Support path

1

Use the app to browse, order and track

2

Review delivery and payment options at checkout

3

Contact One Market when you need clarification

4

Keep order details and updates in one place

Ready to shop?

Start with the One Market Customer App.