Bridging the gap
Connect, Sell, Thrive!
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Effective date: 2024
At One Market, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy applies to both our website and mobile applications (“Services”).
1. Information We Collect
We collect the following types of information:
- • Personal Information: Name, email address, phone number, and other contact details you provide when registering an account or making a purchase.
- • Payment Information: Mobile money details or other payment-related data necessary to process your transactions securely.
- • Device Information: IP address, device type, operating system, and app usage data collected to enhance functionality and user experience.
- • Location Data: With your consent, we may collect your location to improve delivery and service accuracy.
- • Activity Data: Order history, preferences, and browsing behavior on our platforms.
2. how we use your information
We use your information to:
- • Provide and improve our Services, including order processing and delivery.
- • Communicate with you about your orders, inquiries, and promotional offers.
- • Enhance security, detect fraud, and comply with legal obligations.
- • Personalize your experience and recommend products or vendors tailored to your preferences.
3. Sharing your information
We do not sell your information to third parties. We may share your information with:
- • Service Providers: To process payments, deliver products, or send communications on our behalf.
- • Legal Authorities: If required by law or to protect our rights, users, or operations.
- • Partners: With trusted vendors or partners for order fulfillment or customer support.
4. data security
We implement industry-standard measures to protect your personal data. However, no method of transmission or storage is entirely secure. If you suspect unauthorized access to your account, please contact us immediately.
5. your rights
You have the right to:
- • Access and update your personal information through your account settings.
- • Request the deletion of your account and associated data.
- • Opt-out of marketing communications by following the unsubscribe link in our emails.
6. data retension
We retain your data only as long as necessary to provide our Services or comply with legal obligations.
7. Cookies and tracking technologies
We use cookies to analyze website usage, enhance your experience, and serve personalized content. You can control cookie preferences through your browser settings.
8. third-party links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of our Services signifies your acceptance of the updated terms.
10. contact us
If you have questions or concerns about this Privacy Policy, contact us at:
- • Email: hello@onemarketc.com
- • Phone: +237 654160856
- • Address: Douala, Cameroon
This Privacy Policy applies to all users of One Market's website and mobile applications.