Your data privacy matters across every One Market touchpoint.

This policy explains what we collect, why we collect it, and how we protect your information while delivering our services.

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Policy Overview

Privacy Policy

Effective date: March 24, 2026. This policy applies to One Market website and mobile app services used in Cameroon.

Information We Collect

Contact details such as name, phone number, and email address when you register or request support.
Transaction and payment-related information required to process orders securely.
Device and usage data such as IP address, operating system, and interaction events for service performance.
Location information when permission is granted to improve delivery coordination.

How We Use Information

Operate and improve One Market services, including order processing and delivery communication.
Provide support, important service notices, and relevant product updates.
Detect fraud, secure user accounts, and comply with legal obligations.
Personalize marketplace recommendations and improve platform usability.

How We Share Information

With service providers that support payments, logistics, analytics, and communication.
With legal authorities when required by law or to protect One Market users and operations.
With trusted operational partners for order fulfillment or support execution.

Your Rights

Request access to or correction of your personal information.
Request account deletion where legally applicable.
Opt out of marketing communications at any time.

Data Security and Retention

We use industry-standard safeguards to protect data and retain personal information only for as long as needed to provide services or satisfy legal obligations.

Cookies and Third-Party Links

We use cookies and analytics technologies to improve user experience. Our services may link to third-party platforms, each governed by their own privacy practices.